Privacy & Policy
Privacy Policy for nrsa towing Mobile Application
Effective Date: August 7, 2023
Collection of Personal Information:We may collect the following types of personal information from you when you use the App:
1. Information You Provide: We may collect personal information you voluntarily provide to us, such as your name, contact details, and payment information.
2. Location Information: With your permission, we may collect and process information about your precise location to connect you with nearby roadside assistance providers.
3. Device Information: We may collect information about your device, such as its unique device ID, operating system, and version, to optimize the App’s performance.
Use of Personal Information:We may use the personal information we collect for the following purposes:
1. To provide and improve the App’s functionality and user experience.
2. To process your requests for roadside assistance services.
3. To communicate with you regarding your account, updates, and notifications.
4. To personalize and enhance your experience within the App.
5. To analyze and improve our business operations and performance.
6. To comply with legal obligations and enforce our rights.
Sharing of Personal Information:We may share your personal information with the following third parties for the purposes outlined above:
1. Roadside Assistance Providers: We may share your information with the roadside assistance providers who will provide the services you request through the App.
2. Service Providers: We may engage third-party service providers to perform various functions necessary to operate the App, such as hosting, maintenance, and analytics. These providers will have access to your personal information only as needed to perform their services and are obligated to keep it confidential.
3. Legal Compliance: We may disclose your personal information if required by law or to protect our rights, property, or safety, and that of others.
Data Security:We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Data Retention:We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or as required by law.
Your Rights:You have the right to access, update, and delete your personal information held by us. You may exercise these rights by contacting us through the contact information provided below.
Changes to Privacy Policy:We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes, we will notify you through the App or by other means. Your continued use of the App following the changes will indicate your acceptance of those changes.
Contact Us:If you have any questions, concerns, or suggestions regarding this Privacy Policy or our practices, please contact us at towing@nrsaapp.com.